When we start working with a new organisation we like meeting the people who look after strategies, operations and evaluations. We think these three need to work nicely together for an organisation to keep improving.
Where you want to be and how to get there
Strategies are for those who have to think about the next step of an organisation.
As an independent observer, we at Aldaba can help by working out whether it is possible to go from A to B using the money that is available. A is where you are, and B is where you want to be, for example in terms of improvements in people’s lives, satisfaction of your staff, or value for money.
How you work on the day to day
Most people working as part of organisations are worried about the here and now. If something does not work well they need to make decisions quickly. If they choose to, they can do this based on information.
The chances are we have seen other organisations in the same situation before. That is why we can quickly help with questions such as how to organise teams, who needs to do what, and which parts of the organisation require more money.
What you learn from your experience
It is good to step back and think about the things that have and have not worked. However, if the organisations do this by themselves they find it difficult to be objective. We at Aldaba have the skills to do independent evaluations. We think evaluations are not just about asking people whether they are happy with the service they receive from the organisations. Evaluations require a set of techniques that give the organisations reassurance that they can claim some of the improvements they see in the people they work with.